Unknowing: an orientation for coaching and leading

By Martin Vogel

One doesn’t need to work long as a coach to encounter clients who bridle against the profession’s non-directivity ethos and demand answers. “I want tips, not coaching,” one said to me recently. “What’s making you say that?” I replied – impolitely deflecting the request.

In fairness, this encounter arose at a time when I was particularly unlikely to comply. Through the pandemic, I’ve been musing on what I call my unknowing project. I’ve become convinced that we cherish knowing too much – or rather, the feeling of knowing. We live in an era of intersecting complex challenges – globalisation, environmental crisis, social and racial inequities, nationalism. Covid, sometimes referred to as a syndemic, cuts across all of these. Complex challenges are defined by the difficulty of designing a solution. Yet they characteristically call forth simplistic answers from people who are uncomfortable with this fact. Which is to say, most of us. Homo sapiens, the man who knows, prizes having answers. But we are, as Steven Sloman and Philip Fernbach have found, more ignorant than we allow.

Any client who comes into coaching feels, at some level, the pressure of the need to know. Coaching risks colluding with the fantasy of knowing in the face of complexity. Perhaps, instead, we can contextualise it. Both coach and client can try to approach the world with some humility about the limits of our knowledge.

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A restoration begins

By Martin Vogel

Sometimes, when you watch an event, it is only when you sleep on it that its significance lands. Last week, I watched with shock but not surprise as America’s Capitol was invaded by seditionists. Even as I watched, and despite the delay in police and security forces containing the uprising, the insurrection looked unlikely to succeed. But, the next morning, the deeper significance sunk in. This was an event that shouldn’t have happened in a mature democracy. Given the connivance of an uncomfortably large number of elected representatives in Congress, with a more competent seditionist than Donald Trump in office, the coup might have prevailed. America, and the cause of democracy around the world, was stained by the insurrection but also saved by an ethos that held when tested.

Yesterday, as Joe Biden took office, the rituals of inauguration seemed familiar but their significance was overwhelming. The words of the presidential oath carried unusual meaning as Biden, with evident decency and determination, promised to uphold the constitution. After dealing with the urgent crisis of Covid, this is his most important task. It’s not yet clear whether the mediation of differences in the United States can be contained within democratic norms. But everything about the inauguration signalled that an attempted restoration is under way.

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Coaching is political

By Martin Vogel

Coaching has been practised to support leadership for a few decades now. But the mismatch between leaders’ impact and the challenges we face as a society has never seemed greater.

Look, for example, at the paralysis over how to manage climate change. Politicians and executives seem clueless, or unwilling to engage in strategies that can help bring about the radical changes required to mitigate predicted disaster scenarios. The question here is how the coaching profession can engage with the climate emergency – only one of the complex political issues that shape the context in which we encounter our clients. The mismatch between the scale of these tasks and the quality of leadership with which the world can tackle them is a call for coaches to critically review our impact and responsibilities. Continue reading “Coaching is political”

Creative coaching creates creative leadership

By Martin Vogel

In the knowledge economy, creativity is at a premium. But the same economy encourages lifestyles and working routines that crowd out creative impulses. This isn’t just bad for productivity, it’s bad for wellbeing. This presents a two-fold challenge for coaches: how to stay fresh and creative in how we practice; and, how to support our clients to nurture creativity in their likely busy lives.

It’s something of a paradox that modern life wrings us out. Digital technology, information abundance, the range of choices in how we use our leisure, opportunities for travel – these all offer rich stimulation to our senses and lower the barriers of entry to the means of creativity. But filling our minds with information and our leisure time with activity brings it own stresses, maxing out our capacity simply to process experience. The journalist, Oliver Burkeman, has written recently of how keeping up with the news has transformed from being a contained and relaxing ritual (reading a newspaper, watching the TV bulletin) to a civic duty that (thanks to inexorability of social media feeds) no longer has boundaries. The lost boundaries are not simply temporal they are boundaries of decency and decorum. Browsing the news today exposes us to abuse, hyperbole and dark thoughts about the state of the world – inducing in many a constant state of panic and insecurity. Hardly ideal circumstances for creativity.

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Britain’s shame: projections and substance regarding Boris Johnson

By Martin Vogel

On Tuesday afternoon, a friend in Boston emailed to acknowledge that my country was now officially more embarrassing than his. This had been a bone of contention between us: him cringing at how Trump was eviscerating the reputation of the United States; me pointing to Brexit. But the elevation of Alexander Boris de Pfeffel Johnson to Prime Minister of the UK had tipped the scales in our favour. Thus was my attempted sabbatical from political engagement brought to an unwelcome end.

On Wednesday, I had a disturbed night. I kept waking to the anxious residues of Johnson’s first day in office, as I absorbed the seizure of government by a clique of “nepotists, chancers, fools, flunkeys, flatterers, hypocrites, braggarts and whiners“ – as Nick Cohen put it, with uncharacteristic understatement.

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Exploring voice

By Martin Vogel

One of the most stirring encounters that I experienced this year was a one-hour lesson with Nadine George on discovering your voice. Nadine has been teaching voice for thirty years to actors, directors and other creative types. According to her website:

“Having spent eight years researching the voice at the University of Birmingham Drama Department, Nadine has developed her own voice technique. She now works closely with many international theatre companies and drama schools all over Europe. She has been teaching at the Royal Conservatoire Scotland for the past 20 years, where her work is now the chosen technique taught by the Centre for Voice In Performance.”

What was I doing there? A good question. I wasn’t entirely sure myself. I was sent to Nadine by my wife who had previously trained with Nadine, and who had an instinct that I’d find the lesson rewarding.

Her method is in a lineage that descends from Alfred Wolfsohn via Roy Hart. These were not names that meant much to me before this year. Suffice to say this is not an entirely performance-based tradition of voice work. Wolfsohn suffered shell shock during the First World War and used vocalising as a form of self-treatment after other therapies failed to help. While Nadine does not claim to be a therapist, she recognises that her work has therapeutic impacts.

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On getting it wrong

By Martin Vogel

At its edges, the world of coaching is influenced by memes that originate in new age thinking. This isn’t entirely to be deprecated. Coaching’s porousness to diverse influences helps make it adaptive and less susceptible to the orthodoxy that eventually stifles professions. But occasionally an idea threatens to break through that needs to be stamped on if we are to maintain rigorous foundations for our work.

One such that I have encountered this year is the comforting notion that “you can’t get it wrong”. I think this translates as: “Don’t worry about messing up – there’s no single right way to do something, so just go ahead and imagine that the way you are doing it will meet the exigencies of the situation.”

I have come across this in relation to the practice of mindfulness and with respect to how to practice as a coach or supervisor. Before long, this kind of thinking will be infecting organisations and letting leaders off the hook for all sorts of things. The idea has a beguiling appeal and sounds like it’s in the same terrain as constructs that are helpful to dealing with a complex world. But, in fact, it’s opposed to them. Continue reading “On getting it wrong”

Grounds for optimism

By Martin Vogel

Not everything about chaos is miserable. We may be living through an epoch-defining collapse of the socio-economic settlement we have known for four decades. A reckoning with free-market, shareholder value capitalism is long overdue and it is happening in more disruptive ways than was needed. Things may look disturbing and confusing. But, as David Brooks reminds, out of chaos comes hope:

“There have been many moments in our history when old ideas and old arrangements stopped working and people chopped them up. Those transition moments were bumpy, and it was easy to lose hope, but then people figured it out. Never underestimate the power of human ingenuity.”

He doesn’t mean the kind of blind-faith, glib, muddling-through, bulldog-spirit, groundless hope that keeps churning out the same answers to new problems. He’s not British. He’s talking about the application of imagination to the invention of new paradigms; meeting a new reality with new strategies.

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Britain’s duff leadership culture

By Martin Vogel

The challenge of bringing fresh and adaptive leadership in a complex and volatile world is a global problem. But an insightful analysis by The Economist highlights distinctly British dimensions:

“Britain’s leadership crisis is rooted in the evolution of the old establishment into a new political class. This evolution has been widely hailed as a triumph of meritocracy over privilege, and professionalism over amateurism. In fact, the new political class has preserved many of the failures of the old establishment. It is introverted and self-regarding, sending its members straight from university to jobs in the Westminster village, where they marry others of their kind. It relies on bluff rather than expertise, selecting those trained in blaggers’ subjects like PPE and slippery professions like public relations and journalism (Mr Cameron worked in PR before going into politics, whereas Mr Gove and Mr Johnson, along with his brother, another Tory MP, were hacks).
“At the same time, the political class has abandoned one of the virtues of the old establishment. The old ruling class preserved a degree of gentlemanly self-restraint. Senior politicians left office to cultivate their gardens and open village fetes. The new political class, by contrast, is devoid of self-restraint, precisely because it thinks it owes its position to personal merit rather than the luck of birth. Thus meritocracy morphs into crony capitalism. Tony Blair has amassed a fortune since leaving office and George Osborne, Mr Cameron’s former chancellor of the exchequer, is following eagerly in his footsteps.”

The attitude described here infects leadership well beyond the sphere of politics. The Financial Times has described the rewards extracted by the top brass of the Crossrail project – where private sector executives have used a governance structure designed to limit political meddling to extract handsome rewards, despite failing to deliver the project this year as promised:

“The deal gave Crossrail’s bosses great freedom so long as they lived within their budget. They took full advantage, paying themselves handsomely. When (departing chief executive) Mr Wolstenholme left this year, he received £765,689, including a £160,000 bonus, and £97,000 for ‘loss of employment’, despite numerous signs that the project was unravelling. The previous year, he banked £950,000, including a £481,460 bonus.”

Duff leadership is a problem not just because it has adverse impacts on the issues it is trying to manage. The self-aggrandisement of the chumocracy combined with its ineptitude undermines people’s belief in change and thus their motivation to engage. Perhaps this accounts for the strange inertia as the country heads towards the possibility of a car-crash Brexit. We need a revolution of distributed leadership. Looking to the elite to empower activists is a waste of time. People of initiative need to come together in self-organising common cause to brush aside the narcissists whose reign has failed.

Image courtesy Miguel Bruna.

The thoughtlessness behind organisational perversity

By Martin Vogel

Robert Conquest’s claim that “every organisation behaves as if it is run by secret agents of its opponents” seems outlandish at first glance. But if you allow yourself to reject the fake news, bullshit (non)sense-making that most organisations try to impose on us, it’s hard not to keep stumbling into the truth of Conquest’s law.

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