Notes towards practising unknowing in coaching

By Martin Vogel

Questioning

This is the second of a two-part series on the orientation of unknowing. Part 1 explored what is meant by unknowing. This second part discusses how it might be applied to coaching.

Unknowing can be viewed as a discipline. It is the practice of letting go of what we think we know, opening to freshness and holding ideas lightly. It is hard, because our identities, even our sense of moral worth, are wrapped up in our knowing. As with all disciplines, the more we practice, the more fluent we become.

Most of us have deep knowledge about a few small areas of life. You might call this erudition. Erudition is to be valued – though, even here, it is prudent to hold one’s knowledge open to challenge and revision. But beyond our areas of erudition, our knowledge about everything else tends to be very shallow. So shallow, it is hard to distinguish from ignorance. If we make decisions informed by ignorance, masquerading as knowledge, they can have unfortunate consequences. We might vote in a referendum on an issue we scarcely understand or espouse ways of responding to a novel virus about which (by definition) even scientific experts know very little.

Unknowing is about loosening our attachments to ignorant certainties – bringing, instead, humility and curiosity to the world as we find it. Applied to coaching, it entails relaxing the idea of coaching as solution-focussed and goal-oriented – leaning more towards a view of coaching as a reflective practice, in which coach and coachee explore and make sense together. It can help clients to encounter the world in fresh ways. Paradoxically, by entering a space where the pressure to have an answer is alleviated, the client is more likely to gain clarity about what to do next. What to do next might be to do nothing: to wait to see what emerges, and to be ready to respond.

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Unknowing: an orientation for coaching and leading

By Martin Vogel

One doesn’t need to work long as a coach to encounter clients who bridle against the profession’s non-directivity ethos and demand answers. “I want tips, not coaching,” one said to me recently. “What’s making you say that?” I replied – impolitely deflecting the request.

In fairness, this encounter arose at a time when I was particularly unlikely to comply. Through the pandemic, I’ve been musing on what I call my unknowing project. I’ve become convinced that we cherish knowing too much – or rather, the feeling of knowing. We live in an era of intersecting complex challenges – globalisation, environmental crisis, social and racial inequities, nationalism. Covid, sometimes referred to as a syndemic, cuts across all of these. Complex challenges are defined by the difficulty of designing a solution. Yet they characteristically call forth simplistic answers from people who are uncomfortable with this fact. Which is to say, most of us. Homo sapiens, the man who knows, prizes having answers. But we are, as Steven Sloman and Philip Fernbach have found, more ignorant than we allow.

Any client who comes into coaching feels, at some level, the pressure of the need to know. Coaching risks colluding with the fantasy of knowing in the face of complexity. Perhaps, instead, we can contextualise it. Both coach and client can try to approach the world with some humility about the limits of our knowledge.

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Developing leaders in turbulent times: learning from supervision

By Martin Vogel and Simon Cavicchia

We live in a world of adversity and disruption. The upheavals we are seeing in the social, political, economic and environmental contexts of work are material to how coaches work with their clients. In this article, we explore what kind of leaders and leadership we need for today’s world and ask what can we learn from the practice of supervision to support the development of these leaders?

The 21st Century, so far, has been punctuated by a series of shocks which, cumulatively, have upended our assurance that we live in an orderly, predictable, manageable environment. The terrorist attacks on the United States on 11 November 2001 announced the asymmetric power of Islamist networks whose reach and barbarity seemed to grow exponentially over the subsequent years. The financial crash of 2007 brought the near collapse of global capitalism and planted the seeds of a national populist backlash throughout the Western world. This led in due course to the twin ruptures in 2016 of Brexit in the UK and the election of Donald Trump in America, and the establishment of governing styles which have challenged democratic norms and tested the checks and balances of both countries’ political systems. In 2021, while Brexit has been formally implemented, organisations and society in Britain face uncertainty about how its relations with the rest of the world will be arranged in the months and years to come. Throughout all of this, the dual crises of climate change and biodiversity have grown. As we started the present decade, there was a widespread realisation that the ten years ahead would present the last window of opportunity to avert climate catastrophe – but with no clear consensus on how to co-ordinate action across the globe. Then came the Covid-19 pandemic, providing a crash course on how quickly social and economic life as we know it can be halted in its tracks by natural forces beyond our control. It has driven a wrecking ball through behaviours, routines and leadership priorities that have long been imagined to be solid and reliable. On a global scale individuals have adjusted to changes that, only a short time ago, were not considered necessary or even possible.

Just as we were coming to terms with the implications of this, the killing of George Floyd by a police officer in Minnesota ignited protests of pain and anger across America (and many other countries) and a clampdown of unaccountable brutality by police, security forces and even private militia incited by President Trump. In the aftermath of the US election, as Trump denied the result, it was not clear that American democracy would hold. On 6 January 2021, a violent storming of the US Capitol building showed that this was no idle fear. At the time of writing, it is not clear that democracy has withstood the test.

Throughout much of this time, discourses on leadership, organisation development and executive coaching have made increasing reference to the volatile, uncertain, complex and ambiguous nature of the environment in which leaders are working (Stiehm, 2002). But business has carried on broadly as usual. So great has been the disparity between discourse and practice that the idea of the VUCA world has seemed little more than a platitude – an unconscious genuflection that usefully justifies leadership development interventions but has little bearing on either their nature or their impacts. Traditional views of coaching can be seen as a response to an outmoded view of leadership from the modern/industrial era when the world was assumed to be predictable. This orientation is bound by assumptions of linear cause and effect logic, short-term focus on pre-determined goals and an assumption that these can be achieved as intended.

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Speaking up and speaking out

By Martin Vogel

My time in lockdown has been bracketed by two enjoyable adventures in podcasting, courtesy of Charmaine Roche and her new series, Speak Up, Speak Out. Charmaine is a coach, working in the education sector, and is also researching a PhD on how coaches can help clients deal with the stress arising from ethical challenges. In her series of five podcasts, she has interviewed a different person each week on questions related to her research interest. I was privileged not only to have been her first guest but also the guest host in the final episode, interviewing Charmaine herself.

Listening to each episode, I have enjoyed how she has opened up an expansive view of coaching as a liberating intervention. She explores with her guests how people in organisations often feel pressure to conform against their better judgment and how coaching can help them access their integrity as professionals.

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How to work with a coach

By Martin Vogel

coffee

This series of blog posts guides you through the whole process of working with a coach from identifying why you might need one through to ending a coaching relationship elegantly. If you engage a coach, bookmark this page and keep referring to it throughout your engagement.

  1. Why use a coach?
  2. What do you want from coaching?
  3. How do you find a coach?
  4. Meeting a prospective coach
  5. Agreeing terms with your coach
  6. Your first session with a coach
  7. Working with your coach
  8. Your work between coaching sessions
  9. If your coaching isn’t going well
  10. When it’s time to finish coaching

Image courtesy Joshua Ness on Unsplash.

Coaching is political

By Martin Vogel

Coaching has been practised to support leadership for a few decades now. But the mismatch between leaders’ impact and the challenges we face as a society has never seemed greater.

Look, for example, at the paralysis over how to manage climate change. Politicians and executives seem clueless, or unwilling to engage in strategies that can help bring about the radical changes required to mitigate predicted disaster scenarios. The question here is how the coaching profession can engage with the climate emergency – only one of the complex political issues that shape the context in which we encounter our clients. The mismatch between the scale of these tasks and the quality of leadership with which the world can tackle them is a call for coaches to critically review our impact and responsibilities. Continue reading “Coaching is political”

On getting it wrong

By Martin Vogel

At its edges, the world of coaching is influenced by memes that originate in new age thinking. This isn’t entirely to be deprecated. Coaching’s porousness to diverse influences helps make it adaptive and less susceptible to the orthodoxy that eventually stifles professions. But occasionally an idea threatens to break through that needs to be stamped on if we are to maintain rigorous foundations for our work.

One such that I have encountered this year is the comforting notion that “you can’t get it wrong”. I think this translates as: “Don’t worry about messing up – there’s no single right way to do something, so just go ahead and imagine that the way you are doing it will meet the exigencies of the situation.”

I have come across this in relation to the practice of mindfulness and with respect to how to practice as a coach or supervisor. Before long, this kind of thinking will be infecting organisations and letting leaders off the hook for all sorts of things. The idea has a beguiling appeal and sounds like it’s in the same terrain as constructs that are helpful to dealing with a complex world. But, in fact, it’s opposed to them. Continue reading “On getting it wrong”

From toolkits to relationships: getting real about what happens in coaching

By Martin Vogel

The practice of coaching has many antecedents. But one that most eased its way into the corporate world was the analogy between sports coaching and leadership development. Corporations are susceptible to narratives of being world class and winning. So learning from methodologies fine-tuned to get the best out of athletes can be appealing to the corporate leader’s world view. This, for a long while, created an emphasis in the development of coaches on the acquisition of skills and techniques. Coaches would turn up with their “toolkits” and fine tune their clients’ performance in the pursuit of specified goals.

The Theory and Practice of Relational Coaching by Simon Cavicchia and Maria Gilbert proposes a different perspective. It views coaching as a dialogue of discovery between coach and client, one which calls on the practitioner to cultivate awareness and empathic attunement more than it demands technical accomplishment. It’s an approach which is grounded in the insight that all of our experience is socially constructed. There is no fixed thing called an organisation which provides a predictable environment for our working lives. It is enacted every day by its participants and shaped by the different world views that each of them brings by virtue of their biography.

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The serious business of playing the Fool

By Martin Vogel

fool

It’s a shame that Hetty Einzig’s The Future of Coaching is so-called. Its concerns spread much wider than its title implies. It’s a radical and thoughtful book which holds before us the chaotic nuttiness of the world as it is now and asks what kind of leadership should coaching call forth.

Hetty Einzig takes it as axiomatic that the big challenges we humans face demand committed and creative interventions by leaders. Never mind present concerns such as Brexit or Trump, Hetty reminds us that the broader context is that of a trajectory to environmental catastrophe. She has no truck with the notion that coaches should be neutral facilitators of whatever goals their corporate clients might pursue. Nor does she believe leaders should collude with such ideas. Coaches and leaders alike are citizens in wider society as well as servants of the organisations that employ them. It is the legitimate task of all of us to try to influence organisations to play a constructive role in addressing society’s problems.

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When it’s time to finish coaching

How to work with a coach, part 10

By Martin Vogel

When is it time to finish coaching? And how do you end the relationship elegantly when you feel it’s time to part company with your coach?

Often, decisions about ending are determined in advance. There’s frequently an understanding that the coaching is a finite arrangement. This is partly philosophical: an assumption (not necessarily valid) that a client risks becoming dependent on their coach. Partly, it’s budgetary: the number of sessions is determined by the funds available. Whatever the reason, your coach will likely have a well-rehearsed model for bringing the coaching to closure.

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